-
Q Do you provide after-sales service?
A Of course, we offer comprehensive after-sales service. If you encounter any issues with our products during use, please feel free to contact us, and we will do our best to solve your problems. Within the warranty period, if there are any quality issues with the product, we will replace or repair it for free.
-
Q How can I place an order for your thyristor products?
A You can place an order by consulting our sales staff online, sending a purchase order to our email, or calling our order hotline directly.
-
Q Do you provide samples, and how is the charging handled?
A For low-value standard products, we can provide free samples for testing, but the customer is responsible for the shipping costs. High-value product samples come with a discount, which can be discussed on a case-by-case basis.
-
Q Do you have SCR Power Regulators products in stock?
A We have some conventional models in stock. For specific inventory, please consult our sales staff. For non-stock products, our delivery time is usually 15-30 days.
-
Q How can one determine if a thyristor is damaged?
A You can determine if a thyristor is damaged by checking if there are any anomalies in its forward and reverse blocking voltages. If so, the thyristor may be damaged. For specific products, please consult an engineer for detailed numerical reference and guidance.